Who we are

Launched in November of 2002, eDealerTools is a software development company servicing the retail automotive industry. In the past 12 months alone, eDealerTools has helped over 100,000 auto consumers and 400 dealers nationwide connect to generate vehicle sales. eDealerTools continues to grow rapidly and envisions helping twice the number of consumers and dealers interact more effectively through its suite of software products.

Maryland Automotive Dealerships

Committment

eDealerTools is a group of technology professionals with extensive experience in the automotive and software industries. All of our employees have a thorough working knowledge of the car buying process and how to custom tailor software products to maximize return in the internet sales channel. Our technology expertise coupled with a rich knowledge of dealership processes and needs allows us to create products that increase productivity and sales. We are committed to providing dealerships of all sizes and levels of technology expertise with low cost turnkey software solutions that show results, and show results fast! You will see after using any one of our products, the increase in leads, appointments, and sales after just the first few weeks of use. We also set ourselves apart from the competition by providing an unmatched level of customer service. Our experienced support professionals are available to not only troubleshoot any technical difficulties you may be having, but also provide you with invaluable consulting knowledge to tailor the use of any of our products specifically for your dealership and internet department.

Mission Statement

Our company's mission statement is "To design and implement robust, scalable, and measurable technology tools to increase a dealership’s sales, productivity, and customer satisfaction".

Vision

Our vision at eDealerTools is to see all of our client dealers maximizing their profit potential from internet sales and customer management. We envision our dealer base increasing customer retention and building stronger long term relationships through effective websites, email marketing campaigns, and sophisticated CRM tools provided by eDealerTools. In short, our vision is one of seamless integration between the customer and the dealer ‘virtually’, allowing sales and customer management to perform as good, if not better, than in the ‘real’ world.